The Topa Insurance Group of Companies, including Dorchester Insurance Company and Topa Insurance Services of the US Virgin Islands, issues the following update regarding Hurricane Irma claims.
Currently, our US Virgin Islands operations are limited due to the devastating damage on St. Thomas; the offices have been open for claim reporting between 10:30AM and 3:30PM, but we are suspending operations again due to Hurricane Maria. We will update this page as we receive additional information.
Because phone service in St. Thomas is extremely limited, if you wish to report a claim by phone, please call Topa Insurance Company in Calabasas, CA, where our California claims staff will assist you from 10:00 am to 8:00 pm (USVI time).You may call or fax:
Toll Free: 877.353.TOPA (8672)
You may also email pertinent loss information, including name, address, policy number and contact information to firstname.lastname@example.org.
Our adjusters are working on the islands and will contact you to adjust your claim. We appreciate your patience as we work together to rebuild the USVI.
At this time, the safety of our employees and their families is of the utmost importance. We ask for your patience until operations are fully back on line.