GO Maps, Inc. (GO) policyholders, please contact Crawford & Company at 888-871-0023 for claims questions.
Topa Insurance Company was founded by John E. Anderson on the principle of “Do the Right Thing”, and we are as committed now as we have been since our founding to doing the right things for our policyholders, distribution partners, employees, communities, and owners. While there have been many changes at Topa throughout our 35+ years, our commitment to our stakeholders is unwavering.
The success of our company is built on assembling a group of diverse, highly talented professionals who share the company's core values: Respect, Integrity, Community, Accountability, and Innovation. We are also dedicated to the ideals of Diversity, Equity and Inclusion (DEI). Topa Insurance has committed to extensive DEI training for all our team members to build awareness of our values, commit to thoughtful inclusion and recognize specific actions that will improve the social and cultural aspects of DEI in the workplace. Through programs and policies we continue to build on and bolster the great culture we have today.
In March 2022, we operated our second full year under a remote workforce structure. This allowed us to reduce our carbon footprint, provide greater flexibility to our employees and extend our recruiting efforts across the country. Our team expanded from California to more than 14 states across the U.S. Under this remote work model, we remain highly engaged with all our team members, while continuing to focus on building and maintaining our excellent culture and our partner relationships. We work tenaciously to ensure we are an employer of choice and a partner of choice.
Our goal as a company is to provide industry-leading ‘ease of doing business’ by maximizing our operational efficiency. We have continued to invest in maximizing the benefits of our modern, flexible, and scalable technology platform. An important component of knowing where to focus and in what to invest comes from listening to our partners. In 2021, we launched our Broker Council, a group made up of broker partners to discuss industry trends, business needs, and our latest initiatives. By working with the council, we affirmed whether we were working on the most productive projects and modified or developed new initiatives based on the council’s feedback.
Later this year, we will launch our Broker Portal; a self-service platform for our partners to access quick quotes, loss runs and more. We will also institute a new, streamlined renewal process which will make renewals significantly easier. Both projects are part of our growth plan to create more efficient processes.
We have developed new business partner relationships that will further strengthen the operating position of the company and in the market. We will continue to identify and develop mutually beneficial partner relationships. I am happy to have the chance to engage in face-to-face meetings and events as it becomes safe to do so. I have enjoyed meeting many of our business partners at WSIA and CIWA and hope to meet many more in the months ahead and deepen our relationships.
I am honored to lead this great organization made up of extremely dedicated and talented team members. They fuel our great culture, nurture our business relationships, and continue to drive for success. I am extremely excited about the opportunities ahead.
Sincerely,
Michael Day
Meet the Topa Insurance management team
Michael Day
President and Chief Executive Officer
Denise Pavlov
Senior Vice President and Chief Operating Officer
Larry Genalo
Senior Vice President and Chief Financial Officer
Tracy Tillinghast
Vice President & Chief Information Officer
Kelly Yates, CPCU
Vice President, Claims
Olive Chang, ARe
Vice President, Reinsurance
Susan D. Pavone, CPCU
Vice President, Underwriting
Harris Hur, CPCU
Assistant Vice President, Product Management
Delaney O’Brien
Director, Marketing & Communications
Damon Lay
Director, Programs
Scott Horiuchi
Commercial Auto Underwriting Manager
Nichelle Cole
Human Resources Manager
Sandhia Raja
Product Manager
Ronald Wenrich
Product Manager, Commercial Auto
Eleanor Howell
Underwriting Manager
Kevin Oliver
Underwriting Operations Manager
Alexandra Samborski
Underwriter, Commercial Lines
Brad Anderson
Underwriter, Commercial Lines
Justin Decker
Underwriter, Commercial Auto
Kristina Matalavage
Underwriter, Commercial Lines
LaTanya Taylor
Underwriter, Commercial Lines
Luis Ochoa
Underwriter, Commercial Lines
Maureen Burns
Underwriter, Commercial Lines
Maya Fishman
Underwriter, Commercial Auto
Natalie Monet
Underwriter, Commercial Lines
Sean Embrey-Stine
Underwriter, Commercial Lines
Tary Alpizar
Underwriter, Commercial Lines
Thomas Ray
Underwriter, Commercial Lines
Yolonda Callies
Underwriter, Commercial Lines
Zhahnie Directo
Underwriter, Commercial Auto
Topa Insurance Company's predecessor, Universal Security Insurance Company, received its Charter in the state of California on March 23, 1981. The Company was originally owned by Sperry and Hutchinson (S&H Green Stamps) and subsequently was merged into Baldwin United Corporation. On December 31, 1984, the Company was acquired by John E. Anderson and became part of his Anderson Holdings business. The name was changed to Topa Insurance Company.
Anderson Holdings is a privately held, diversified, conglomerate with business interests in automobile dealerships, beer & beverage distribution, real estate, property management, consumer finance and insurance with extensive operations in California, Nevada, Hawaii and the U.S. Virgin Islands.
The insurance operations are conducted under the Topa Insurance Group umbrella and are headquartered in Calabasas, California.
Topa Insurance is admitted in 23 states. We write on a non-admitted basis in 11 states. Dorchester Insurance is admitted in 2 states. We write on a non-admitted basis in 15 states.
To see which states we write business in, choose from the lines of business below:
Anderson Holdings is a privately held, diversified, conglomerate with business interests in automobile dealerships, beer & beverage distribution, real estate, property management, consumer finance and insurance with extensive operations in California, Nevada, Hawaii and the U.S. Virgin Islands. The insurance operations are conducted under the Topa Insurance Group umbrella.
Topa Insurance Group is a specialty insurance platform, made up of core company Topa Insurance Company, as well as Dorchester Insurance Company (USVI), NevPac Reinsurance (BVI), and Topa Insurance Services (USVI). The group is led by our Board of Directors, William Anderson - Chair, Chris Greco - Vice Chair, Judith Munzig (Anderson), William Eyre and Judy Mann. Topa Insurance Group is focused on underwriting profits, operation excellence and agility for continuous growth.
