Founded by John E. Anderson on the principle of “Do the Right Thing,” Topa Insurance Company has a proud 30+ year tradition. While there have been many changes at Topa, our commitment to our stakeholders is unwavering.
The Topa team is focused on the right things: our employees, policyholders, distribution partners, products and combined ratio. Topa has attracted and retained some of the best people in the industry. Our employees enjoy working for Topa and are highly engaged in Topa’s success.
We hope our customers feel the improvement in responsiveness and commitment to provide the best possible service. Our Team is always open to feedback and can be reached at any time if the need arises. Submissions are a great way to gauge our level of success with our brokers and they are up more than 20% year over year. Please remember, Topa is committed to the wholesale market and does not appoint retail agencies directly.
The changes we have made to our operations are taking hold. Our losses are trending down dramatically, especially in the commercial auto line of business. Wholesale has always performed well and continues to do so. We have made tremendous strides in our program lines. In 2016, we ended the year at 99.9% combined ratio, and grew our top line by over 11%. Our A.M. Best rating is A- (Excellent), VII.
In order to continue the positive trend, Topa is investing in its employees and systems. Training initiatives continue to ensure that our employees gain exposure to a wide range of insurance-related topics. We have embarked on a core system replacement strategy with the primary goal of making Topa one of the easiest companies for our customers to do business with. In 2017, we will launch our new system for at least one of our products. By the completion of 2018, our new core system will cover all our products. We appreciate our customers your support. Please reach out to me if you require any further information about Topa. My direct line and cell phone number are available on our website.
Regards,
John E. Donahue, President & CEO
Topa is A.M. Best A- (Excellent), VII.
Meet the Topa Insurance management team
John Donahue, CPCU
President and Chief Executive Officer
Cynthia Morrison, CPA
Senior Vice President and Chief Financial Officer
Brian Schween
Senior Vice President and Chief Information Officer
Denise Pavlov
Senior Vice President and Chief Underwriting Officer
Judith Provencher, CPCU
Senior Vice President, Claims
Harris Hur, CPCU
Assistant Vice President, Products
Olive Chang, ARe
Assistant Vice President, Reinsurance & Programs
Susan D. Pavone, CPCU
Assistant Vice President, Underwriting
Tina Epstein Abrams
Director, Commercial Lines Underwriting
Jason Fletcher
Commercial Auto Underwriting Manager
Tamara Lewis
Community Relations Manager
Delaney O’Brien
Corporate Communications Manager
Charlie Schuberg
Underwriter, Commercial Lines
Elizabeth “Liz” Navarro
Underwriter, Commercial Lines
Maureen Burns
Underwriter, Commercial Lines
Natalie Monet
Underwriter, Property and Package
Nick Cody
Underwriter, Commercial Lines
Scott Horiuchi
Senior Underwriter, Commercial Auto
Yolonda Callies
Underwriter, Property and Package
Ben Rozema
Senior Manager - Product Management
Thomas Cioletti
Staff Underwriter/Product Analyst, Personal Lines
Topa Insurance Company's predecessor, Universal Security Insurance Company, received its Charter in the state of California on March 23, 1981. The Company was originally owned by Sperry and Hutchinson (S&H Green Stamps) and subsequently was merged into Baldwin United Corporation. On December 31, 1984, the Company was acquired by John E. Anderson and became part of his Topa Equities Ltd. business. The name was changed to Topa Insurance Company.
Topa Equities Ltd. is a privately held, diversified, conglomerate with business interests in automobile dealerships, beer & beverage distribution, real estate, property management, consumer finance and insurance with extensive operations in California, Nevada, Hawaii and the U.S. Virgin Islands.
The insurance operations are conducted under the Topa Insurance Group umbrella and are headquartered in Calabasas, California.
Topa Insurance Company is admitted in the following states:
Topa Insurance Company is approved for surplus lines (non-admitted) in the following states:
Topa Equities Ltd. is a privately held, diversified, conglomerate with business interests in automobile dealerships, beer & beverage distribution, real estate, property management, consumer finance and insurance with extensive operations in California, Nevada, Hawaii and the U.S. Virgin Islands. The insurance operations are conducted under the Topa Insurance Group umbrella.
Topa Insurance Group is a specialty insurance platform, made up of core company Topa Insurance Company, as well as Topa Insurance Services (USVI) and Dorchester Insurance Company (USVI). The group is led by our Board of Directors, William Anderson, Chair, Judith Munzig (Anderson), Brenda Seuthe, John Donahue, Michael Day and Judy Mann. Topa Insurance Group is focused on underwriting profits, operation excellence and agility for continuous growth.
