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Topa Insurance Company claims are now handled by Hines Peak Claims Adjusters. The experienced staff at Hines Peak is committed to providing efficient, fair, quality claims service that will exceed the expectations of our valued policyholders.

How to Report a Claim:

If you:

  • Become aware of an accident or incident causing damages or injuries
  • Participate in any event or occurrence which may lead to a claim
  • Receive verbal or written notice that a claim may be made against you

Act immediately and do the following:

  • Get all the details including names, addresses and telephone numbers of all parties involved
  • Record the date, time and place of occurrence and the nature of the claim
  • Preserve and safeguard any physical evidence
  • Do not make any commitments to anyone, and do not attempt to handle the claim yourself
  • Promptly report the claim to:
               Hines Peak Claims Adjusters
               Toll Free: 877-353-8672
               Fax: 818-616-7048
  • Send all written communication to:
               Hines Peak Claims Adjusters
               2400 E. Main St.
               Suite 103-368
               St. Charles, IL 60174
  • Cooperate fully with Hines Peak and its assigned representatives in the processing of the claim.

Act Immediately!

Your quick response in identifying claims and reporting them promptly will assist Hines Peak in meeting its commitment to you and can positively impact the final results.

Please review your policy to become familiar with the protection it provides. For questions regarding coverage, plaese contact your retail agent through whom you acquired your policy.

Report Fraud

Topa Insurance Company is committed to providing quality insurance products along with outstanding service at reasonable prices. Insurance Fraud increases costs for everyone and, in some cases, can put you, your family and friends at risk. As part of our commitment to combating fraud, we maintain an active Special Investigation Unit (SIU) and support the National Insurance Crime Bureau (NICB) .

We encourage you to join us in this anti-fraud effort by reporting any suspicious, counterfeit, or inflated claims. This can be done anonymously simply by calling 1-800-TEL-NICB (1-800-835-6422) or by reporting online at